We know how frustrating dealing with insurance companies can be, this is why we meditate before we even touch the phones to call!
We are dedicated to taking that barrier out of your way. Having said that, we ask that each person seeking therapy confirm their benefits as it is easier to get the benefit information as a member than as a medical practice. Here are a few tips to help navigate you through that process.
Check the back of your insurance card for the phone number to Member Services and contact that number
You will want to ask to verify your benefits for behavioral health- outpatient therapy (office and/or telehealth) services.
Verify if you have telehealth coverage, if applicable (some insurance companies quickly change coverage.
Ask for specific benefit information.
Is the Cpt Code- see list below, a covered service and is pre-authorization needed?
90791- Diagnostic Assessment
90837- 53-60 min psychotherapy session- Our Standard Session
90834- 45 min psychotherapy session
90832- 30 min psychotherapy session
90847- Family therapy with client (couples and families)
90846- Family therapy without client (sometimes done to meet with parents of a client)
Ask about copays, deductibles and/or co-insurance so that you know what your financial investment will be.
We are in-network with the following insurance panels:
Aetna Alliance Behavioral Health Blue Cross Blue Shield (we are not in-network with ACA plans) Cardinal Innovations Cigna NC HealthChoice Tricare (Humana Military) United/Optum Oxford *Please check with your insurance company to get accurate copay & deductible information